Q: How does it work / Bondic® did not work for me?
Please keep in mind Bondic® is not a glue and does not act as one. Bondic® is a liquid plastic welding tool. Bondic® instead creates additional liquid plastic which is cured by exposure to our LED light. Once cured, Bondic® performs as a regular, household plastic. Be sure you are not trying to use Bondic® as a glue in your repair.
Bondic® cures best on rough surfaces. For a permanent bond, we recommend roughening up the area (with a nail file or sandpaper) prior to application. Sometimes small undercuts are necessary. The rough surface gives the Bondic® material something to sink into and create a strong hold. Permanent bonds are highly unlikely/ impossible to completely remove. Depending on the application, you may minimize the size of the cured repair by shaving it down with a nail file or sandpaper.
If you need any further help with your specific fix, feel free to contact us at email@example.com.
Q: How do I remove it from a surface?
Temporary bonds when hardened can be removed with some force or chipped off. To remove liquid Bondic® from a surface, we suggest wiping it off with a tissue/ cloth and discarding that in the trash. You may then clean the surface with a disinfectant wipe.
Q: How do I weld two pieces together?
We suggest first to roughen the surfaces of the broken parts, to give Bondic® a good surface to sink into and create a strong bond. Next, apply Bondic® material to one side of the broken piece, and cure it to become solid. Then, repeat and add Bondic® material to the other side of the broken piece and cure. Now both parts should have a solid, Bondic® extension. The last step is to mend these two parts together in the middle by applying Bondic® to the perimeter of the join. Bondic® cures very well to itself. You may consider mending this fix in thin layers.
Q: My applicator is missing?
The applicator is part of the refill cartridge. To reveal the applicator, simply pull off the end cap as you would the cap of a regular pen. Be careful not to unscrew the entire end section. Carefully squeeze the cartridge to exert the liquid plastic.
Q: Can children use it?
Although it is non-toxic when cured, we do not recommend children under 12 use it.
Q: Can I use it on my teeth?
Although Bondic® is non-toxic once cured, we do not advise using it to fix your teeth or for other dentistry purposes. Bondic® is a liquid plastic welding tool, and is currently not an FDA approved plastic. Instead, we recommend that you see your dentist.
Q: Is it vegan?
We can not confirm that Bondic® is vegan. Bondic® does not contain any animal products, and no animal testing has been used in it's development. Bondic® is a cruelty free product.
Q: Bondic® is not hardening completely
One of two things may be happening if your Bondic® does not completely harden, and you will need to troubleshoot this issue. Is the UV LED battery dying? Does it light up completely? If it doesn't, then perhaps the UV rays are not projecting the correct wavelength to completely cure Bondic®. To test whether it is the LED or the Liquid that is the problem we suggest that you try and cure Bondic® in the direct sunlight. If the Bondic® does harden completely in the sunlight then the LED is the problem, if the Liquid is still not completely hardening then it is the fluid that is the problem and you will need to reach out to customer support for a replacement.